Internal Message API sending
The API sending feature is designed for internal questionnaire distribution within your organization. It provides a secure and efficient way to manage questionnaire distribution and track responses through internal API integration.
Feature Access
1. Access the questionnaire sharing page
2. Find the "API Interface" sending option.click the "Go Share" button.
3. Click "Contact Us" to request access.If the feature has not been activated yet
4. The system will automatically include "Internal Message (API)" in your request
5. After the feature is activated, you can directly access the sending page.
Basic Settings
1.Answer Throttling:
- Default setting: One response per recipient
- Adjustable through dropdown menu
2. Send Time:
- Default setting:Send Now
- Schedule for specific time (API message will be pushed at the set time)
Contact-related Settings
- Show in pending participation list (enabled by default)
- Allow answer modification (disabled by default)
Additional Settings
- Set questionnaire duration
- Configure scheduled push notifications
Contact Management
1. Adding New Contacts:
- Click "Add New Contacts" in the contact selection dialog.If you haven't added any contacts yet, you can click Adding Contacts;
- Access batch addition interface
2. Bulk Import contacts:
- Click "Bulk Import contacts" and Download the batch upload template.
- Fill in the ThirdUserId information of the contacts. Only contacts with existing ThirdUserIds can be added successfully in bulk. the ThirdUserId fielsd could be add by Editing Columns
3. Contact Selection:
- Select from Group
- Choose by tags
- Select entire Group or specific individuals
- Group information displayed with contact names
API sending
- After selecting the contacts to send, click the "Confirm" button.
- Click the "Send Now" button to enter the sending status page.
- The submitted data will enter the sending status page, where you can send reminders to contacts who have not responded.
Important Notes
- API sending feature requires administrator approval
- Contact information must be valid and up-to-date
- Group information is displayed with contact names
- Multiple selection methods can be used simultaneously
- Scheduled sending is based on API message push time
- Response tracking is real-time
FAQs
Q: What is the API sending feature used for?
A: The API sending feature is designed for internal questionnaire distribution within your organization. It provides a secure and efficient way to manage questionnaire distribution and track responses through internal API integration.
Q: How do I access the API sending feature?
A: Access the questionnaire sharing page, find the "API Interface" sending option, click "Go Share", and then click "Contact Us" to request access if the feature hasn't been activated yet.
Q: What are the basic settings for API sending?
A: Basic settings include Answer Throttling (default: one response per recipient) and Send Time (default: Send Now, or schedule for specific time). These can be adjusted through dropdown menus.
Q: How do I manage contacts for API sending?
A: You can add new contacts individually, use bulk import with a template, or select from existing groups and tags. Only contacts with existing ThirdUserIds can be added successfully in bulk.
Q: What is the default answer throttling setting?
A: The default setting is one response per recipient, but this can be adjusted through the dropdown menu to allow multiple responses if needed.
Q: Can I schedule API sending for a later time?
A: Yes, you can schedule API sending for a specific time instead of sending immediately. The API message will be pushed at the set time.
Q: How do I track responses after sending?
A: After sending, you'll enter the sending status page where you can track responses in real-time and send reminders to contacts who haven't responded yet.
Q: What contact-related settings are available?
A: Available settings include showing contacts in pending participation list (enabled by default) and allowing answer modification (disabled by default).
Q: Can I use multiple contact selection methods simultaneously?
A: Yes, multiple selection methods can be used simultaneously, including selecting from groups, choosing by tags, and selecting entire groups or specific individuals.
Q: What happens if I don't have the API sending feature activated?
A: If the feature hasn't been activated, you'll need to click "Contact Us" to request access. The system will automatically include "Internal Message (API)" in your request.
Q: How do I add the ThirdUserId field for contacts?
A: The ThirdUserId field can be added by editing columns in your contact management system. This field is required for successful bulk contact import in API sending.
