Dropbox Integrations
SurveyMars survey platform supports seamless integration with Dropbox, enabling automatic file upload data synchronization to your Dropbox account. This integration allows you to efficiently manage survey file uploads without manual export/import, ensuring real-time data updates and centralized file storage.
Feature Access
1. Navigate to the survey distribution page and locate the " Integrations" section.
2. Find the Dropbox integration option and click the "Connect" button to access Dropbox integration settings.
Connecting to Dropbox
1. Click the "Connect " button to initiate the connection process.
2. Complete the Dropbox authentication process:
- You will be redirected to Dropbox's authorization page
- Log in to your Dropbox account if you haven't already
- Grant SurveyMars permission to access your Dropbox account
3. Upon successful authorization, you will automatically return to SurveyMars and proceed to the next step.
Configuring File Upload Settings
1. Select which file upload question from your survey should send data to Dropbox.
2. Choose the Dropbox folder where you want to store the uploaded files.
- Browse and select an existing folder
- Or create a new folder for this integration
3. If your survey doesn't contain any file upload questions:
- You will see a prompt to add file upload questions
- Click "Add File Upload Question" to open the survey editor in a new window
Completing the Setup
1. Review your configuration settings to ensure everything is correct.
2. Click the "Complete Setup" button to finalize the integration.
3. You will receive a confirmation message indicating successful integration setup.
Managing Your Dropbox Integration
1. Pause/Resume Integration:
- Toggle the connection switch off to pause file synchronization
- Toggle the connection switch on to resume file synchronization
2. Edit Configuration:
- Click the "Edit" button to modify your integration settings
- You can change the selected file upload question or Dropbox folder
- Navigate back to previous setup steps to make changes
3. Delete Integration:
- Click the "Delete" button to remove the integration
- A confirmation dialog will appear asking you to confirm the deletion
- Click "Confirm Delete" to permanently remove the connection
4. View your files :
- Click the "View your files" button to view your files .
- When the respondent submits the response, the attachments will be automatically synchronized to the Dropbox folder.
Important Notes
- The Dropbox integration requires an active Dropbox account with appropriate permissions
- You can navigate back to previous setup steps at any time during configuration
- Dropdown selections can be modified and saved during the setup process
- File synchronization happens automatically once configured and enabled
- Only file upload questions in your survey will send data to Dropbox
- The integration supports multiple languages including Japanese, Korean, Traditional Chinese, Portuguese, Spanish, and French
- Deleting the integration will stop all file synchronization to Dropbox
Frequently Asked Questions (FAQs)
Q: What types of files can be uploaded through the Dropbox integration?
A: The Dropbox integration supports all file types that are allowed in your survey's file upload questions. This typically includes documents, images, videos, and other common file formats. The specific file types and size limits depend on your survey configuration.
Q: How long does it take for files to appear in my Dropbox folder?
A: Files are synchronized to your Dropbox folder automatically when respondents submit their survey responses. The synchronization typically happens within a few seconds to a few minutes, depending on file size and network conditions.
Q: Can I use multiple Dropbox accounts with the same survey?
A: Currently, each survey can only be connected to one Dropbox account at a time. If you need to use a different Dropbox account, you'll need to disconnect the current integration and set up a new one.
Q: What happens if my Dropbox account runs out of storage space?
A: If your Dropbox account reaches its storage limit, new file uploads will fail to sync. You'll need to free up space in your Dropbox account or upgrade your storage plan to resume file synchronization.
Q: Can I organize files by respondent or survey response?
A: Yes, the integration allows you to choose how files are organized in your Dropbox folder. You can set up folder structures that match your survey data for better organization and easier file management.
Q: Is there a file size limit for uploads?
A: File size limits are determined by your survey's file upload question settings and your Dropbox account limits. Check your survey configuration and Dropbox plan for specific size restrictions.
Q: What happens to files if I delete the integration?
A: Deleting the integration only stops future file synchronization. All files that were already uploaded to your Dropbox folder will remain there and are not affected by the integration deletion.
Q: Can I edit the integration settings after it's been set up?
A: Yes, you can edit your integration settings at any time by clicking the "Edit" button. You can change the selected file upload question, modify the destination folder, or update other configuration options.
Q: Does the integration work with all survey languages?
A: Yes, the Dropbox integration supports multiple languages including Japanese, Korean, Traditional Chinese, Portuguese, Spanish, French, and other languages supported by SurveyMars.
Q: What should I do if the integration stops working?
A: If the integration stops working, first check if your Dropbox account is still active and has sufficient storage space. You can also try pausing and resuming the integration, or reconnecting your Dropbox account if necessary.
Q: Can I see which files belong to which survey responses?
A: Yes, the integration maintains the connection between uploaded files and survey responses. You can view this information in your survey's response data, and files are typically organized in a way that makes it easy to identify their source.
