Allow Offline Response
The SurveyMars platform supports the Allow Offline Response feature, enabling users to collect survey data without an internet connection. Once reconnected, all data is automatically synchronized, ensuring seamless and efficient data management.
Feature Access
1. Go to the survey settings page and locate the "Allow Offline Response" option.
2. Enable the option to allow respondents to submit answers without an internet connection.
Connection Steps
1. When offline, users can fill out and submit the survey. A message will appear: "Abnormal network connection. Please submit again!"
2. Once the device reconnects to the internet, the system will automatically synchronize and submit the saved responses.
Settings Instructions
1. You can configure whether to allow resuming answers after disconnection. If enabled, users can continue from where they left off after reconnecting.
2. The system supports multi-language prompts. Ensure all confirmation buttons and messages are properly translated for each language.
3. For embedded web surveys, ensure that offline submission and network error prompts are displayed correctly.
Important Notes
- The offline response feature requires the latest version of the SurveyMars app or a compatible browser.
- Data will only sync when the device is reconnected to the internet.
- If the survey structure changes, please recheck the offline response settings.
- For mobile users, ensure the correct domain is accessible for offline entry.
- Relies on browser local storage and is prone to failure
- Some features (e.g., file upload) may not support offline mode.
FAQs
Q: What happens when users try to submit a survey offline?
A: When offline, users can fill out and submit the survey, but a message will appear: "Abnormal network connection. Please submit again!" The responses are saved locally and will be automatically synchronized once the device reconnects to the internet.
Q: Can users resume their answers after reconnecting?
A: Yes, you can configure whether to allow resuming answers after disconnection. If enabled, users can continue from where they left off after reconnecting.
Q: What are the system requirements for offline response?
A: The offline response feature requires the latest version of the SurveyMars app or a compatible browser.
Q: When does data synchronization occur?
A: Data will only sync when the device is reconnected to the internet. The system automatically synchronizes and submits the saved responses once the connection is restored.
Q: Are all survey features supported in offline mode?
A: No, some features (e.g., file upload) may not support offline mode. The feature relies on browser local storage and may have limitations.
Q: What should I do if the survey structure changes?
A: If the survey structure changes, you should recheck the offline response settings to ensure compatibility.
Q: Is multi-language support available for offline features?
A: Yes, the system supports multi-language prompts. Ensure all confirmation buttons and messages are properly translated for each language.
Q: How reliable is the offline storage mechanism?
A: The offline feature relies on browser local storage and is prone to failure. It's recommended to test thoroughly and have backup data collection methods.
