Frequently Asked Questions (FAQs)

Get quick answers to your questions about our services and policies. For more assistance, contact our support team.

How do the anti-cheating mechanism and challenge mode work together?

When an exam is configured with both Challenge Mode (time limit for each question) and anti-cheating settings (auto-submit when there is no activity), you need to ensure that the two mechanisms do not conflict. The current system does not provide any special handling for this combined scenario.

What help copy is needed on the anti-cheating settings page?

The anti-cheating settings page should include help text descriptions, and when setting up anti-screen-switch prevention for the first time, there should be a red warning prompt to remind users to pay attention.

What are the style requirements for the anti-cheating prompt?

The text style of the anti-cheating restriction prompt should remain consistent. Whether in one-question-per-page mode or normal mode, the same color style should be used.

What are the known limitations of the anti-cheating mechanism?

The anti-cheating mechanism has the following known limitations: 1. It cannot detect Alt+Tab screen switching behavior 2. On mobile devices, if you switch apps and then return after uploading a file, screen switching cannot be detected 3. Timeouts during file upload for file-based questions may trigger anti-cheating incorrectly

What special cases exist in the interaction between the answer sheet and the anti-cheating mechanism?

When the exam is configured with question linking and an anti-cheating mechanism, the question numbers on the answer sheet may not correspond to the exam question numbers. In addition, file-based questions may appear as unanswered in a resume-from-break scenario, even if they have actually been answered.

What are the default settings for the score report when creating a new exam questionnaire?

When creating a new exam questionnaire, the score report must be selected by default, and the following options should be enabled by default: 1. Show answered questions 2. Show correct answers 3. Show answer explanations 4. Show real-time rankings 5. Show the respondent's total score. This way, users can see the complete score report immediately after creating the questionnaire and answering it directly.

What is the relationship between report cards and other individual settings?

Report cards and other individual settings are mutually exclusive, so only one can be configured. Users can choose to enable either report cards or other individual settings, but cannot enable both at the same time.

What is the dependency relationship between the options in Basic Settings?

In Basic Settings, "Display answered questions" is a basic option. When this option is turned off, the preview on the right should not display the number of correct answers. The number of correct answers will only be shown when "Display participants and total score" is enabled.

What impact does the Hide Report option have on the completion page?

After enabling the Hide Report option, the completion page should hide the Save Report entry. If the answered questions are not displayed, the Save Report button should also not be shown.

What is the specific behavior of showing only incorrect answers?

After enabling the option to show only incorrect answers, the report card page after completion should display only the questions the user answered incorrectly, and correctly answered questions should not be shown.