Frequently Asked Questions (FAQs)
Get quick answers to your questions about our services and policies. For more assistance, contact our support team.
What are the limitations of the title input box in the survey copy window?
In the survey copy window, it is recommended that the survey title input box follow the editor page title input box maxlength=200
Which settings may be missing when copying all settings?
All settings are copied, but the copied questionnaire does not include corresponding setting items, such as common exam settings, daily available answer periods, and maximum allowed answer duration.
What improvements are recommended for the dropdown used when copying to sub-accounts?
It is recommended to add a search function to the dropdown used for copying to sub-accounts
What are the permission filtering rules for sub-accounts?
When copying to a sub-account, if the sub-account does not have permission to create questionnaires, these accounts should be filtered out from the drop-down list, such as questionnaire editor collaborators, all-data viewers, and analysis result viewers.
What issues occur when an email is sent after copying to an external account?
After copying to an external account, the external account did not receive the email, and the email content was not in the system language corresponding to the target account
What is the display rule for the popup when there are multiple copied questionnaires?
When there are multiple copied questionnaires, if you select only some of them in the popup to confirm the copy, after refreshing the page the popup will prompt you to copy the remaining questionnaires.
What is the suggested way to handle the title when copying to an external account?
When copying a questionnaire to an external account, it is recommended not to add "Copy" after the title (WJX directly uses the original questionnaire name and does not append "Copy" at the end).
How can the expiration notice for a copied questionnaire be distinguished?
When copying a questionnaire that has already been copied from the message list, a prompt indicates that it has expired. This prompt should be distinguished from the 24-hour expiration notice. It is recommended to change it to: This questionnaire has already been copied and cannot be copied again
How is the copy permission for sub-account users controlled?
When a sub-account questionnaire administrator or system administrator logs in, there is no option to copy to a sub-account during the copy process, so an entry point needs to be provided.
How can I avoid copying to myself when copying to a sub-account?
When copying to another sub-account, the dropdown should filter out the currently logged-in account itself.
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