Frequently Asked Questions (FAQs)
Get quick answers to your questions about our services and policies. For more assistance, contact our support team.
What operations does the Notion integration support?
1. Enable connection: Users can enable the Notion connection on their own
2. Pause connection: Achieved by turning off the enable button
3. Edit connection: You can modify the configured settings
4. Delete connection: A secondary confirmation dialog will appear after clicking delete
Note: During the process, users can go back to previous steps to review or modify the content.
How should deleted fields be handled in Notion integrations?
1. If an email field is linked, deleting that email column in Notion will cause an error when returning to edit and saving Notion
2. If the AI summary is deleted, an error will be reported when saving the binding relationship
3. It is recommended to remove the binding relationship before deleting fields to avoid synchronization issues
Which apps does Zapier integration support?
1. Microsoft Outlook
2. HubSpot
3. NeonCRM
4. Slack
5. Smartsheet
6. Miro
7. Microsoft Excel
8. Airtable
9. Asana
10. Pipedrive
11. Trello
12. Freshsales Suite
13. Salesforce
14. LeadConnector
15. Gmail
16. Google Docs
Note: You can view all supported apps at https://zapier.com/apps/surveymars/integrations.
What are the characteristics of questionnaire retrieval in the Zapier integration?
1. Questionnaire search:
- Supports searching by questionnaire ID
- Loads 300 records by default
- Duplicate loading may occur
2. Questionnaire display:
- Displays the questionnaire title (instead of only the ID)
- Supports paginated loading (10 items per load)
3. Query conditions:
- Supports folder ID (integer type)
- Supports questionnaire type (such as Poll)
- Supports creator ID
- Supports folder ID filtering
What are the requirements for the questionnaire link in Zapier integration?
1. 360 Questionnaire:
- The Survey sharing URL needs to be obtained correctly
- If there is no response link, the Survey response URL field will not be displayed
2. Link types:
- Sharing links are supported
- Response links are supported (if available)
3. Link format:
- Must meet Zapier's interface requirements
- Must be consistent with the PC version
What are the limitations on question selection in Zapier integrations?
1. Question types:
- Supports ranking questions
- Duplicate option display needs to be avoided
2. Question display:
- Header questions need to be correctly ordered
- Options need to be deduplicated
3. Question filtering:
- Supports filtering by type
- Supports filtering by folder
What are the features of API support in Zapier integration?
1. Query conditions:
- Supports all query conditions supported by the API
- Must be consistent with the PC side
2. Data retrieval:
- Supports paginated loading
- Supports filtering by conditions
3. Data format:
- Must meet Zapier's requirements
- Must be consistent with SurveyMonkey and Typeform
How does SurveyMars connect with Zapier?
Connect with Zapier by entering your SurveyMars account's Account ID and App Key
Why is there no data in the list when adding contacts from platforms such as Office 365 or Outlook?
The possible reason is that after adding a contact, the data has not been synchronized in time. You can refresh the page.
When adding multiple accounts, why does the authentication information for the first account keep popping up?
This is caused by Microsoft’s automatic caching. Users need to manually sign out before switching accounts. A "Sign out" prompt can be added to the interface.
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