Frequently Asked Questions (FAQs)

Get quick answers to your questions about our services and policies. For more assistance, contact our support team.

What key parameters should you pay attention to when creating a questionnaire?

When creating a questionnaire, pay attention to the following key parameters: - title: The questionnaire title, cannot be empty, and cannot exceed 200 characters - is_published: Publication status; when set to false, the created questionnaire will be a draft - creator_id: Creator ID; make sure the corresponding administrator exists and has permission - survey_id: When creating from a template, specify an existing questionnaire ID - type: Questionnaire type; different types have different required field requirements

What are the restrictions on questionnaire titles?

Questionnaire titles have the following restrictions: - It cannot be empty; otherwise the system will prompt "Survey name is empty, failed to create survey" - The length cannot exceed 200 characters; otherwise it cannot be saved - It cannot contain the specific sensitive word surveymars

What should be noted when setting options while creating a question via the API?

When creating question options, please note: - Options cannot be duplicated; otherwise, the system will display "Duplicate option found" - For multiple-choice questions and ranking questions, you can set the min_options and max_options parameters to control the selectable range - For ranking questions, the min_options and max_options parameters should not be set to -1 - The max_options value must be greater than or equal to min_options; otherwise, the system will report an error - When configuring random option ordering, choice_random and choice_random_type must be kept consistent

What logic cannot be set in the questionnaire creation interface

- Setting question associations is not supported - Setting skip logic is not supported - Setting option associations is not supported - The item_skip (option skipping) parameter setting may not take effect These complex logic settings currently need to be completed in the questionnaire editing interface.