Frequently Asked Questions (FAQs)
Get quick answers to your questions about our services and policies. For more assistance, contact our support team.
What ways are there to copy questionnaires in the system?
The system provides three copy methods: copy to yourself, copy to a sub-account, and copy to an external account. By default, copy to yourself is selected.
What is the title display rule for the copy questionnaire popup?
The popup title needs to include the title of the questionnaire being copied
What is the default title of the copied questionnaire?
The default questionnaire title is "Original Questionnaire Title - Copy", and the user can edit and modify it as needed
How should the user be notified after successfully copying to themselves?
A TOAST message saying "Copy successful" is required to indicate that the copy was successful.
What content can be selected when copying a questionnaire?
You can choose to copy only the questionnaire content, or copy the questionnaire together with all settings.
When is the copy to sub-account feature displayed?
This tab is only needed when the user has added a sub-account. If no sub-account has been added, this tab does not need to be provided.
How do I select the target account when copying to a sub-account?
You can choose the sub-account to copy to from the dropdown, then click Confirm Copy to complete the process.
How is the prompt displayed after successfully copying to a sub-account?
After a successful copy, a toast notification should display "Copy successful"
What information is needed to copy to an external account?
You can enter the account ID you need to copy, and the system provides the path to obtain the account ID along with an example image
How should it be handled when the account ID does not exist when copying to an external account?
If the account ID does not exist, a corresponding prompt needs to be displayed
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