Frequently Asked Questions (FAQs)

Get quick answers to your questions about our services and policies. For more assistance, contact our support team.

How does the approval process handle multiple languages?

Supports switching between Chinese and English. Email content, buttons, and prompts all need to be adapted for multiple languages to ensure an internationalized experience.

What are the acceptance criteria for the approval process?

It must meet standards such as configurable workflows, accurate approval routing, timely email notifications, mobile compatibility, comprehensive exception handling, and a user-friendly interface.

What ways are there to copy questionnaires in the system?

The system provides three copy methods: copy to yourself, copy to a sub-account, and copy to an external account. By default, copy to yourself is selected.

What is the title display rule for the copy questionnaire popup?

The popup title needs to include the title of the questionnaire being copied

What is the default title of the copied questionnaire?

The default questionnaire title is "Original Questionnaire Title - Copy", and the user can edit and modify it as needed

How should the user be notified after successfully copying to themselves?

A TOAST message saying "Copy successful" is required to indicate that the copy was successful.

What content can be selected when copying a questionnaire?

You can choose to copy only the questionnaire content, or copy the questionnaire together with all settings.

When is the copy to sub-account feature displayed?

This tab is only needed when the user has added a sub-account. If no sub-account has been added, this tab does not need to be provided.

How do I select the target account when copying to a sub-account?

You can choose the sub-account to copy to from the dropdown, then click Confirm Copy to complete the process.

How is the prompt displayed after successfully copying to a sub-account?

After a successful copy, a toast notification should display "Copy successful"