Frequently Asked Questions (FAQs)

Get quick answers to your questions about our services and policies. For more assistance, contact our support team.

What is the relationship between the one-question-per-page mode and the answer sheet function?

The relationship between the one-question-per-page mode and the answer sheet function is as follows: 1. The one-question-per-page mode and the question-type-based answer sheet display function are mutually exclusive and cannot be enabled at the same time 2. After enabling the one-question-per-page mode, the question-type-based answer sheet option will be grayed out and cannot be selected 3. If you first check the question-type-based answer sheet option and then enable the one-question-per-page mode, the system will not automatically prompt for a conflict 4. After enabling the one-question-per-page mode, the standard answer sheet can still be displayed, but it cannot be shown by question type 5. After enabling the one-question-per-page mode, if you then check the question-type-based answer sheet option, the system will automatically gray out the one-question-per-page checkbox

How should personal information questions be handled in one-question-per-page exam mode?

How personal information questions are handled in one-question-per-page exam mode: 1. Personal information questions (such as name and department questions) should not be counted in the total number of exam questions. 2. Personal information questions will be shown separately before answering begins. 3. Answers to personal information questions will not be included in the exam score. 4. If a name is not filled in, the results page will display the participation number. 5. After department information is set, the department information will be shown in the leaderboard. 6. The system has been optimized and no longer displays the number of exam questions to avoid confusion with personal information questions.

What are the interface style characteristics of the one-question-per-page exam mode?

The interface style characteristics of the one-question-per-page exam mode are: 1. The answer background may be shifted slightly to the left and needs adjustment 2. After enabling the watermark, it may appear outside the frame, so it should be ensured that the watermark is displayed correctly within the question area 3. After setting a watermark and answering, extra borders may appear in the one-question-per-page mode, which needs optimization 4. When a single question has many options, the border in the one-question-per-page mode may extend beyond the range, which is especially noticeable on mobile devices 5. The prompt for not submitting after timeout should be placed inside the frame rather than outside 6. After translating custom text, if the text is too long, it may extend beyond the frame, so the display frame needs to adapt according to the length

What are the characteristics of the completion page in one-question-per-page exam mode?

Characteristics of the completion page in one-question-per-page mode: 1. When one-question-per-page answering is enabled by default, the leaderboard should be displayed after submission instead of the report 2. There may be an issue where a blank gap appears on the completion page, and page continuity should be ensured 3. The question type name shown in the default report should remain consistent with the name on the edit page 4. If conditional score-based display is configured (for example, showing information when the score is greater than 8), the system should ensure this feature works correctly 5. The widths of the leaderboard and promotion area after submission should remain consistent

How compatible is the one-question-per-page exam mode with other features?

Compatibility of the one-question-per-page exam mode with other features: 1. It is mutually exclusive with the feature that displays the answer sheet by question type, so they cannot be enabled at the same time 2. When used together with the watermark feature, pay attention to the watermark placement and border issues 3. When combined with the custom text feature, make sure long text can be displayed correctly 4. When setting the theme color and turning off the background, make sure they take effect correctly in the exam questionnaire 5. When used on mobile devices, pay special attention to interface adaptation issues to avoid borders extending beyond the range 6. When used together with the level-clearing mode, the level-clearing mode will force the one-question-per-page display method

How is multilingual support handled in one-question-per-page exam mode?

Multilingual support in one-question-per-page exam mode includes: 1. UI text supports multiple languages, including buttons, prompts, and other labels 2. Custom text may become too long after translation, so display containers should be adaptive 3. Prompt messages should retain consistent functional meaning across different language environments 4. Question type names should match those on the editor page in different language environments 5. Error messages (such as "You have already enabled one question per page") must be translated correctly 6. Date controls need to display correctly in different language environments