Frequently Asked Questions (FAQs)

The system provides sub-account management, allowing the main account to create and manage multiple sub-accounts for hierarchical questionnaire permission management. Main features include: - Supports creating up to 100 sub-accounts - Provides sub-account CRUD functions - Supports questionnaire assignment and permission management - Provides a recycle bin feature that allows sub-accounts to be restored or permanently deleted

The system defines the following sub-account roles: - System Administrator: Has the highest privileges and can manage other sub-accounts - Questionnaire Administrator: Can manage assigned questionnaires - Full Results Viewer: Can view the full results of assigned questionnaires - Statistical Results Viewer: Can only view the statistical results of assigned questionnaires" - Questionnaire Editor Collaborator: Can only edit questionnaires assigned to them

The sub-account creation process is as follows: 1. The main account must first complete the company information 2. Click the "Add Sub-account" button 3. Fill in the required information: - Username (editable) - Email (unique identifier) - Password (at least 8 characters) - Select a role type 4. The system will create the sub-account after verifying the information"

How the questionnaire assignment feature works: 1. The main account can assign questionnaires to sub-accounts with non-system-administrator roles 2. Questionnaires can be selected in bulk for assignment 3. Questionnaires can be filtered by creator 4. Assigned questionnaires become immediately visible to sub-accounts 5. Sub-accounts can view/manage assigned questionnaires according to their permissions

The system implements the following security measures: 1. Email is used as the unique identifier and duplicate registrations are not allowed 2. Password length is restricted (at least 8 characters) 3. Deleted sub-accounts cannot log in to the system 4. Role permissions are strictly separated to ensure secure data access 5. A maximum limit is enforced for the number of sub-accounts (up to 100)

The recycle bin feature is designed as follows: 1. Deleted sub-accounts will be moved to the recycle bin 2. Accounts in the recycle bin can be: - Restored: restore the account for normal use - Permanently deleted: permanently delete the account 3. Accounts in the recycle bin are not counted toward the number of active sub-accounts 4. Surveys associated with deleted accounts will be automatically unlinked

The system has made the following user experience optimizations: 1. Supports search by questionnaire title and username 2. Provides sorting by creation time (newest first) 3. Multilingual interface support (Chinese and English) 4. The questionnaire list supports pagination and filtering 5. Intuitive operation prompts and confirmation pop-ups

Permission management is implemented as follows: 1. Role-based access control: - System administrator: can view all questionnaires, but cannot modify their own - Other roles: can only view assigned questionnaires 2. Function access control: - Non-system administrators cannot access sub-account management features - Viewer role cannot create new questionnaires 3. Data access control: - Full results viewers can view detailed data - Statistics-only viewers can only view statistical data

The system implements the following data synchronization mechanisms: 1. Real-time updates to quantity statistics after questionnaire assignment 2. Synchronized display updates after sub-account information is modified 3. Real-time effect of questionnaire permission changes 4. Timely updates to sub-account status after recycle bin operations 5. Automatic refreshing of user interface data