Frequently Asked Questions (FAQs)
Get quick answers to your questions about our services and policies. For more assistance, contact our support team.
What are the style requirements for the questionnaire appearance preview in one-question-per-page mode?
Business requirement: The questionnaire appearance preview in one-question-per-page mode must be consistent with the actual answering experience.
Business rules:
1. The preview style in the one-question-per-page settings panel must be the classic mode.
2. When opening the one-question-per-page settings panel from the send location, the default preview style must be displayed.
3. When the one-question-per-page panel is automatically opened from Settings, the theme color must be displayed immediately.
4. When one-question-per-page mode is turned off in the questionnaire appearance preview, the preview must be restored to classic mode.
What are the customization rules for button text in one-question-per-page mode?
Business issue: It is necessary to ensure that the custom button text feature works properly in one-question-per-page mode.
Business rules:
1. When no custom button text is entered, a placeholder prompt should be displayed.
2. The Next Page button should also have a character limit.
3. After setting custom text for the Previous Page and Next Page buttons, the changes should take effect immediately.
4. Button text on the questionnaire appearance page must be enabled in sync.
What are the rules for the auto-advance feature in one-question-per-page mode?
Business issue: It is necessary to ensure that the auto-advance feature works properly in one-question-per-page mode.
Business rules:
1. After answering a single-choice question, it should automatically jump to the next question.
2. When answering the last question, the answer sheet should be submitted automatically.
3. After refreshing the page, if the user chooses to continue loading the previous answers, the auto-advance feature should remain functional.
4. When answering a single-choice question, the button should be hidden.
What are the rules for the countdown feature in one-question-per-page mode?
Business issue: Need to ensure the countdown feature works properly in one-question-per-page mode
Business rules:
1. After setting the minimum and maximum pagination time, a countdown needs to be displayed
2. The home page does not need to display a countdown
3. When the countdown ends, the submit button needs to be displayed directly
4. On mobile devices, the countdown needs to be displayed at the top while answering questions
What are the page layout requirements in one-question-per-page mode?
Business question: The page layout in one-question-per-page mode must be properly arranged
Business rules:
1. Powered by SurveyMars must be fixed at the bottom
2. When options are long, the page footer must not cover the Previous/Next buttons
3. In classic mode, the footer should be positioned close to the response area
4. On mobile, the bottom information needs to be fixed at the bottom
What are the requirements for multilingual support in one-question-per-page mode?
Business issue: It is necessary to ensure that the multilingual functionality works properly in one-question-per-page mode.
Business rules:
1. After switching languages, one-question-per-page mode must be retained.
2. The multilingual switch button needs to be positioned appropriately.
3. All prompt text must support multiple languages.
4. The embedded website page needs to fully display the language switch.
What are the rules for saving and restoring data in one-question-per-page mode?
Business issue: It is necessary to ensure that data saving and restoration work properly in one-question-per-page mode
Business rules:
1. After refreshing the page, the previous answers must be loaded correctly
2. After loading the previous answers, it must be positioned to the correct question
3. Data saving must include all necessary fields
4. After restoring the data, one-question-per-page mode must be maintained
What question types are supported in one-question-per-page mode?
Business question: What question types need to be supported in one-question-per-page mode?
Business rules:
1. If the questionnaire contains a page timer reminder, one-question-per-page mode cannot be enabled
What are the main functional sections of the workflow approval landing page?
The workflow approval landing page is divided into seven sections: header, workflow approval features, queueing features, comparison with traditional methods, case studies, how to use it quickly, and why choose us.
How can the workflow approval landing page be made mobile-friendly?
The landing page design should be mobile-friendly to ensure it can be accessed and operated normally on different devices.
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