Frequently Asked Questions (FAQs)

Get quick answers to your questions about our services and policies. For more assistance, contact our support team.

What is the sorting rule for questionnaire statistics?

Sorted from highest to lowest based on the proportion of different questionnaire types to the total number of questionnaires.

What interactive features does the system usage statistics page support?

It supports switching theme color schemes, toggling between viewing all data or data for a single sub-account, querying by date range, and clicking the view icon next to the total number of sub-accounts to jump to the sub-account page.

What help information is provided on the system usage statistics page?

There are mouse-hover help buttons next to the total number of completed questionnaires and the total number of accounts, which display the explanatory text "Summary of responses for all questionnaires in the total number of completed questionnaires" and "The cumulative number of main accounts + sub-accounts," respectively.

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