Frequently Asked Questions (FAQs)

Get quick answers to your questions about our services and policies. For more assistance, contact our support team.

What is the purpose of blank lines between questions?

If the questions cannot be correctly recognized, you can add blank lines between questions, which helps the system distinguish different questions

What are the differences between the three ways of marking single-choice question answers?

The three ways to mark answers for single-choice questions are: 1. Numbered parentheses method (within the question); 2. Answer in parentheses method (after the question); 3. Answer labeling method ("Answer: correct option"). Users can choose any method according to their own habits.

What are the special requirements for marking the answer to a multiple-choice question?

The special requirement for marking the answer to a multiple-choice question is that when the serial numbers of multiple correct answers are enclosed in parentheses, no separator is needed; they should be arranged consecutively.

How do I add answer explanations?

Answer explanations can be added at the end of the question in the form of "Answer Explanation: explanation content" to provide learners with a detailed explanation

What is the required display format for single-fill-in-the-blank answers?

The answer for a single-fill-in-the-blank question must be displayed on a new line and cannot be on the same line as the question, to ensure a clear format

What are the required notation symbols for answers in multiple-blank fill-in-the-blank questions?

Answers for multiple-blank fill-in-the-blank questions must be enclosed in curly braces {} in English input mode, and Chinese brackets or other symbols cannot be used

What are the formatting requirements for the title in a Word document?

The first line of the Word document must be the questionnaire title, which is an important identifier used by the system to recognize the document content

What are the rules for handling images in a Word document?

Images in questions or options within a Word document must be embedded and cannot be provided as external links or attachments

What are the rules for using option labels in a Word document?

Option labels in a Word document need to be entered by the user and cannot rely on automatically generated numbering by the system

What are the format requirements for options containing images in a Word document?

If the options in a Word document include images, the options must be set to one row and one column to ensure the images are displayed correctly
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