Frequently Asked Questions (FAQs)

Get quick answers to your questions about our services and policies. For more assistance, contact our support team.

What are the performance and limitations of the Excel import feature?

Performance and limitations of the Excel import feature: 1. The system can stably process imports of about 200 questions, with a processing time of about 20 seconds 2. Large imports exceeding 2,000 questions may cause browser performance issues 3. The number of options is limited to a maximum of 20 4. The title length is limited to 200 characters 5. The score range is limited to 0-100 points 6. Special characters and emoji take up more character space when stored

How does the interaction work on the Excel import and editing page?

Interaction on the Excel import and editing page: 1. After a successful import, it will automatically redirect to the questionnaire editing page 2. The imported score settings will be displayed correctly on the editing page 3. The imported answer explanations will be displayed correctly on the editing page 4. The imported HTML tags and special formatting will be displayed correctly on the editing page 5. For true/false questions, if no options are set, the two options "True" and "False" will be added by default 6. The editing page will display the correct answer set during import

What are the style guidelines for the Excel import interface?

Style guidelines for the Excel import interface: 1. The hover style font color for the question type example text is #00AD63 2. In the dropdown question type selector, the selected type font color is #00AD63, and the background color is #EFF7F3 3. The numeric serial number color is #8C8C8C 4. The delete icon color is #000000, with a hover effect 5. The font size of the preview title in the preview modal is 20px 6. When the serial number exceeds 100, the number is displayed without wrapping 7. The line height has been optimized for easier content input and viewing
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