Template Servicio de generación de datos (NPS Plantilla de encuesta NPS relacional

Plantilla de encuesta NPS relacional

Plantilla de encuesta NPS relacional

Create a survey from a ready-made template in 30 seconds. Choose a template, customize it, then share it and collect responses with ease.
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11
Questions
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Relational NPS Survey Template

Hi there!
we’d love to hear about your experience with [company name]. Please take a moment to complete our quick survey - your feedback helps us improve our products and services. Thank you!
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*
1.
On a scale of 0-10, how likely are you to recommend [company's name] to a friend or colleague?
Not at all likely
Extremely likely
*
2.
How satisfied are you with the level of customer service you received from [company's name]?
Very Unsatisfied
Very Satisfied
*
3.
How easy was it to find the information or product/service you were looking for on [company's name]'s website?
Very Difficult
Very Easy
*
4.
Did you experience any problems or issues while interacting with [company's name]?
Yes
No
*
6.
How often do you use [company's name]'s products or services?
Rarely
Occasionally
Frequently
Very frequently
*
7.
How likely are you to continue using [company's name]'s products or services in the future?
Very Unlikely
Very Likely
*
8.
How likely are you to consider purchasing new products or services from [company's name] in the future?
Very Unlikely
Very Likely
*
9.
How would you rate the value for money of [company's name]'s products or services?
Poor value
Excellent value
*
10.
How would you rate the overall quality of [company's name]'s products or services?
Very Poor
Very Good
11.
Is there anything else you'd like to share about your experience with [company's name]?
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Template instructions

¿Desea realizar un seguimiento del nivel general de felicidad y lealtad de sus clientes?  Construir conexiones duraderas con los clientes con la ayuda de encuestas NPS relacionales. En cuanto a la experiencia del cliente, el NPS relacional ofrece una perspectiva amplia, en contraste con las encuestas transaccionales que se concentran en interacciones particulares.


Con la plantilla gratuita de encuesta NPS relacional de SurveyMars, puede encuestar a sus clientes de forma regular para monitorear las tendencias de satisfacción, identificar las áreas que necesitan trabajo y construir relaciones más sólidas.


Puede obtener comentarios perspicaces sobre sus productos, su marca y el recorrido general del cliente con esta plantilla fácil de usar. Para obtener información sencilla, automatiza el proceso de entrega de encuestas y personalízalo para que refleje tu marca.


Haga clic en "Usar esta plantilla" para comenzar a fomentar relaciones más duraderas con sus clientes.



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1

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2

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3

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