Template NPS (NPS) İlişkisel NPS Anket Şablonu

İlişkisel NPS Anket Şablonu

İlişkisel NPS Anket Şablonu

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11
Questions
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Relational NPS Survey Template

Hi there!
we’d love to hear about your experience with [company name]. Please take a moment to complete our quick survey - your feedback helps us improve our products and services. Thank you!
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*
1.
On a scale of 0-10, how likely are you to recommend [company's name] to a friend or colleague?
Not at all likely
Extremely likely
*
2.
How satisfied are you with the level of customer service you received from [company's name]?
Very Unsatisfied
Very Satisfied
*
3.
How easy was it to find the information or product/service you were looking for on [company's name]'s website?
Very Difficult
Very Easy
*
4.
Did you experience any problems or issues while interacting with [company's name]?
Yes
No
*
6.
How often do you use [company's name]'s products or services?
Rarely
Occasionally
Frequently
Very frequently
*
7.
How likely are you to continue using [company's name]'s products or services in the future?
Very Unlikely
Very Likely
*
8.
How likely are you to consider purchasing new products or services from [company's name] in the future?
Very Unlikely
Very Likely
*
9.
How would you rate the value for money of [company's name]'s products or services?
Poor value
Excellent value
*
10.
How would you rate the overall quality of [company's name]'s products or services?
Very Poor
Very Good
11.
Is there anything else you'd like to share about your experience with [company's name]?
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Template instructions

Müşterinizin genel mutluluk ve sadakat düzeyini takip etmek ister misiniz?  İlişkisel NPS anketlerinin yardımıyla müşterilerle uzun süreli bağlantılar kurmak. Müşteri deneyiminizle ilgili olarak, ilişkisel NPS, belirli etkileşimlere odaklanan işlemsel anketlerin aksine geniş bir perspektif sunar.


SurveyMars'ın ücretsiz İlişkisel NPS Anket Şablonunu kullanarak, memnuniyet eğilimlerini izlemek, üzerinde çalışılması gereken alanları belirlemek ve daha güçlü ilişkiler kurmak için müşterilerinize düzenli olarak anket yapabilirsiniz.


Bu kullanıcı dostu şablonla ürünleriniz, markanız ve genel müşteri yolculuğunuz hakkında kapsamlı geri bildirimler alabilirsiniz. Kolay içgörüler için anket teslim sürecini otomatikleştirin ve markanızı yansıtacak şekilde kişiselleştirin.


Müşterilerinizle daha kalıcı ilişkiler geliştirmeye başlamak için "Bu Şablonu Kullan"ı tıklayın.



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1

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2

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3

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