Template NPS Modelo de pesquisa NPS relacional

Modelo de pesquisa NPS relacional

Modelo de pesquisa NPS relacional

Create a survey from a ready-made template in 30 seconds. Choose a template, customize it, then share it and collect responses with ease.
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11
Questions
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Relational NPS Survey Template

Hi there!
we’d love to hear about your experience with [company name]. Please take a moment to complete our quick survey - your feedback helps us improve our products and services. Thank you!
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*
1.
On a scale of 0-10, how likely are you to recommend [company's name] to a friend or colleague?
Not at all likely
Extremely likely
*
2.
How satisfied are you with the level of customer service you received from [company's name]?
Very Unsatisfied
Very Satisfied
*
3.
How easy was it to find the information or product/service you were looking for on [company's name]'s website?
Very Difficult
Very Easy
*
4.
Did you experience any problems or issues while interacting with [company's name]?
Yes
No
*
6.
How often do you use [company's name]'s products or services?
Rarely
Occasionally
Frequently
Very frequently
*
7.
How likely are you to continue using [company's name]'s products or services in the future?
Very Unlikely
Very Likely
*
8.
How likely are you to consider purchasing new products or services from [company's name] in the future?
Very Unlikely
Very Likely
*
9.
How would you rate the value for money of [company's name]'s products or services?
Poor value
Excellent value
*
10.
How would you rate the overall quality of [company's name]'s products or services?
Very Poor
Very Good
11.
Is there anything else you'd like to share about your experience with [company's name]?
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Template instructions

Quer acompanhar o nível geral de felicidade e lealdade do seu cliente?  Construindo conexões duradouras com os clientes com a ajuda de pesquisas relacionais NPS. Em relação à experiência do cliente, o NPS relacional oferece uma perspetiva ampla, em contraste com pesquisas transacionais que se concentram em interações específicas.


Usando o Modelo de Pesquisa NPS Relacional gratuito da SurveyMars, você pode pesquisar seus clientes regularmente para monitorar tendências de satisfação, identificar áreas que precisam de trabalho e construir relacionamentos mais fortes.


Você pode obter feedback perspicaz sobre seus produtos, marca e jornada geral do cliente com este modelo amigável. Para obter informações fáceis, automatize o processo de entrega de pesquisas e personalize-o para refletir sua marca.


Clique em "Usar este modelo" para começar a promover relacionamentos mais duradouros com seus clientes.



Get Started in 3 Simple Steps

1

Use This Template

Click "Use This Template" to open it in SurveyMars. You can preview and test it without signing up.

2

Customize Your Survey

Edit questions, upload your logo, and match the design to your brand. Create professional surveys with no technical skills required.

3

Share & Collect Responses

Share by link, QR code, or embed it on your website. Responses appear in your dashboard as soon as they come in.

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