Template NPS Templat Survei NPS Relasional

Templat Survei NPS Relasional

Templat Survei NPS Relasional

Create a survey from a ready-made template in 30 seconds. Choose a template, customize it, then share it and collect responses with ease.
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11
Questions
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Relational NPS Survey Template

Hi there!
we’d love to hear about your experience with [company name]. Please take a moment to complete our quick survey - your feedback helps us improve our products and services. Thank you!
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*
1.
On a scale of 0-10, how likely are you to recommend [company's name] to a friend or colleague?
Not at all likely
Extremely likely
*
2.
How satisfied are you with the level of customer service you received from [company's name]?
Very Unsatisfied
Very Satisfied
*
3.
How easy was it to find the information or product/service you were looking for on [company's name]'s website?
Very Difficult
Very Easy
*
4.
Did you experience any problems or issues while interacting with [company's name]?
Yes
No
*
6.
How often do you use [company's name]'s products or services?
Rarely
Occasionally
Frequently
Very frequently
*
7.
How likely are you to continue using [company's name]'s products or services in the future?
Very Unlikely
Very Likely
*
8.
How likely are you to consider purchasing new products or services from [company's name] in the future?
Very Unlikely
Very Likely
*
9.
How would you rate the value for money of [company's name]'s products or services?
Poor value
Excellent value
*
10.
How would you rate the overall quality of [company's name]'s products or services?
Very Poor
Very Good
11.
Is there anything else you'd like to share about your experience with [company's name]?
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Template instructions

Apakah Anda ingin melacak tingkat kebahagiaan dan loyalitas pelanggan Anda secara keseluruhan?  Membangun hubungan jangka panjang dengan pelanggan dengan bantuan survei NPS relasional. Mengenai pengalaman pelanggan Anda, NPS relasional menawarkan perspektif yang luas, berbeda dengan survei transaksional yang berkonsentrasi pada interaksi tertentu.


Dengan menggunakan Templat Survei NPS Relasional gratis dari SurveyMars, Anda dapat mensurvei pelanggan Anda secara teratur untuk memantau tren kepuasan, menentukan area yang perlu dikerjakan, dan membangun hubungan yang lebih kuat.


Anda bisa mendapatkan umpan balik yang mendalam tentang produk, merek, dan perjalanan pelanggan Anda secara keseluruhan dengan template yang ramah pengguna ini. Untuk wawasan yang mudah, otomatiskan proses pengiriman survei dan personalisasi untuk mencerminkan merek Anda.


Klik "Gunakan Template Ini" untuk mulai membina hubungan yang lebih langgeng dengan pelanggan Anda.



Get Started in 3 Simple Steps

1

Use This Template

Click "Use This Template" to open it in SurveyMars. You can preview and test it without signing up.

2

Customize Your Survey

Edit questions, upload your logo, and match the design to your brand. Create professional surveys with no technical skills required.

3

Share & Collect Responses

Share by link, QR code, or embed it on your website. Responses appear in your dashboard as soon as they come in.

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