Template NPS 關係性NPS調查模板

關係性NPS調查模板

關係性NPS調查模板

Create a survey from a ready-made template in 30 seconds. Choose a template, customize it, then share it and collect responses with ease.
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11
Questions
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Relational NPS Survey Template

Hi there!
we’d love to hear about your experience with [company name]. Please take a moment to complete our quick survey - your feedback helps us improve our products and services. Thank you!
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*
1.
On a scale of 0-10, how likely are you to recommend [company's name] to a friend or colleague?
Not at all likely
Extremely likely
*
2.
How satisfied are you with the level of customer service you received from [company's name]?
Very Unsatisfied
Very Satisfied
*
3.
How easy was it to find the information or product/service you were looking for on [company's name]'s website?
Very Difficult
Very Easy
*
4.
Did you experience any problems or issues while interacting with [company's name]?
Yes
No
*
6.
How often do you use [company's name]'s products or services?
Rarely
Occasionally
Frequently
Very frequently
*
7.
How likely are you to continue using [company's name]'s products or services in the future?
Very Unlikely
Very Likely
*
8.
How likely are you to consider purchasing new products or services from [company's name] in the future?
Very Unlikely
Very Likely
*
9.
How would you rate the value for money of [company's name]'s products or services?
Poor value
Excellent value
*
10.
How would you rate the overall quality of [company's name]'s products or services?
Very Poor
Very Good
11.
Is there anything else you'd like to share about your experience with [company's name]?
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Template instructions

想要追蹤客戶的整體滿意度和忠誠度嗎?透過關係性NPS調查,建立與客戶之間的長久連結。關於客戶體驗,關係性NPS提供了一個更全面的視角,與集中於特定互動的交易性調查相比,它更能反映整體狀況。


利用SurveyMars免費的關係性NPS調查模板,您可以定期對客戶進行調查,以監測滿意度趨勢、找出需要改進的地方,並加強與客戶的關係。


這個使用方便的模板能讓您獲得有關產品、品牌和整體客戶旅程的深入反饋。您還可以自動化調查發送過程,並根據您的品牌進行個性化設置,以便獲得更簡單的見解。


點擊「使用此模板」,開始與您的客戶建立更持久的關係。



Get Started in 3 Simple Steps

1

Use This Template

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2

Customize Your Survey

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3

Share & Collect Responses

Share by link, QR code, or embed it on your website. Responses appear in your dashboard as soon as they come in.

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