Template Klantentevredenheid Het Malplaatje van het hotelevaluatieformulier

Het Malplaatje van het hotelevaluatieformulier

Het Malplaatje van het hotelevaluatieformulier

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Hotel Evaluation Form Template

This feedback form lets guests evaluate their stay and share their opinions about the hotel and services. It is suitable for hotels and other lodging providers such as motels or hostels. Guests can complete the form on a mobile device or at a kiosk before departure, giving you useful insight into their experience. The form is free to download, simple to use, and professionally designed. You can customize it to your needs, embed it on your website, or distribute it by email and receive responses directly to your inbox. Use this form to collect feedback and improve your hotel operations.
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1.
Date of Arrival
2.
Date of Departure
3.
Have you stayed with us previously?
Yes
No
4.
Please indicate which factors influenced your decision to stay with us[Selectievakken]
Location
Price
Reputation
Recommended by someone I know
Advertisements
Business reasons
Recreational facilities
I am a repeat guest
Other
5.
The check-in staff was polite.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
6.
Assistance with my luggage was available.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
7.
Room service was prompt.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
8.
The pool met my expectations.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
9.
The fitness center met my expectations.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
10.
I felt safe while at the hotel.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
11.
The room was clean.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
12.
The room furniture was in good condition.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
13.
The bed was comfortable.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
14.
The lighting in the room was adequate.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
15.
The room temperature was comfortable.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
16.
The television reception was good.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
17.
The room view met my expectations.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
18.
The room was quiet.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
19.
Housekeeping maintained the room well.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
20.
The restaurant was clean.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
21.
Food prices were reasonable.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
22.
I liked the menu selections.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
23.
The quality of the food was good.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
24.
Service quality was good.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
25.
The staff were polite.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
26.
Overall, how would you rate your stay?
27.
How likely are you to stay with us again?
Not at all
Very likely
28.
How likely is it that you will recommend us to others?
Not at all
Very likely
29.
Any additional comments?
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Template instructions
Sjabloon voor hotelevaluatieformulieren helpt hotels feedback van gasten te verzamelen over verblijven, diensten en faciliteiten. Gebruik deze sjabloon om beoordelingen te verzamelen over inchecken, netheid van de kamer, voorzieningen, dineren, veiligheid en algehele tevredenheid.

Het formulier bevat in- en uitcheckdata, een vraag over herhaalbezoeken, boekingsinvloeden en een reeks items op de Likert-schaal met betrekking tot de hoffelijkheid van het personeel, de staat van de kamer, bedcomfort, temperatuur, tv-ontvangst, zwembad en fitnesscentrum, huishouding, restaurantkwaliteit en service. Het bevat ook algemene beoordelingen voor verblijf en kans op terugkeer, waarschijnlijkheid van aanbevelingen en een open opmerkingenveld voor aanvullende feedback.

De gratis sjabloon is ontworpen voor hotels, motels, hostels en accommodatiemanagers en is geschikt voor mobiele apparaten, gemakkelijk aan te passen, in te sluiten op websites en geschikt voor e-maildistributie of kioskgebruik bij het afrekenen. Het ondersteunt aangepaste velden, exporteerbare rapporten en e-mailmeldingen om uw team op de hoogte te houden. Gebruik antwoorden om verbeterpunten te identificeren en de gasttevredenheid in de loop van de tijd te volgen.

Klik op "Gebruik deze sjabloon" om aan de slag te gaan en begin vandaag nog met het verbeteren van uw gastervaring.

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