Template Soddisfazione Modello di modulo di valutazione dell'hotel

Modello di modulo di valutazione dell'hotel

Modello di modulo di valutazione dell'hotel

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Hotel Evaluation Form Template

This feedback form lets guests evaluate their stay and share their opinions about the hotel and services. It is suitable for hotels and other lodging providers such as motels or hostels. Guests can complete the form on a mobile device or at a kiosk before departure, giving you useful insight into their experience. The form is free to download, simple to use, and professionally designed. You can customize it to your needs, embed it on your website, or distribute it by email and receive responses directly to your inbox. Use this form to collect feedback and improve your hotel operations.
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1.
Date of Arrival
2.
Date of Departure
3.
Have you stayed with us previously?
Yes
No
4.
Please indicate which factors influenced your decision to stay with us[Domanda a scelta multipla]
Location
Price
Reputation
Recommended by someone I know
Advertisements
Business reasons
Recreational facilities
I am a repeat guest
Other
5.
The check-in staff was polite.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
6.
Assistance with my luggage was available.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
7.
Room service was prompt.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
8.
The pool met my expectations.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
9.
The fitness center met my expectations.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
10.
I felt safe while at the hotel.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
11.
The room was clean.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
12.
The room furniture was in good condition.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
13.
The bed was comfortable.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
14.
The lighting in the room was adequate.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
15.
The room temperature was comfortable.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
16.
The television reception was good.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
17.
The room view met my expectations.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
18.
The room was quiet.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
19.
Housekeeping maintained the room well.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
20.
The restaurant was clean.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
21.
Food prices were reasonable.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
22.
I liked the menu selections.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
23.
The quality of the food was good.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
24.
Service quality was good.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
25.
The staff were polite.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
26.
Overall, how would you rate your stay?
27.
How likely are you to stay with us again?
Not at all
Very likely
28.
How likely is it that you will recommend us to others?
Not at all
Very likely
29.
Any additional comments?
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Template instructions
Il modello di modulo di valutazione dell'hotel aiuta gli hotel a raccogliere il feedback degli ospiti su soggiorni, servizi e strutture. Utilizza questo modello per raccogliere valutazioni su check-in, pulizia della camera, servizi, ristorazione, sicurezza e soddisfazione generale.

Il modulo include le date di check-in e check-out, una domanda di ripetizione della visita, le influenze della prenotazione e una serie di elementi su scala Likert che coprono la cortesia del personale, le condizioni della camera, il comfort del letto, la temperatura, la ricezione TV, la piscina e il centro fitness, le pulizie, la qualità del ristorante e il servizio. Contiene anche le valutazioni complessive di permanenza e probabilità di ritorno, la probabilità di raccomandazione e un campo di commenti aperto per ulteriori feedback.

Progettato per hotel, motel, ostelli e gestori di alloggi, il modello gratuito è pronto per i dispositivi mobili, facilmente personalizzabile, incorporabile su siti Web e adatto per la distribuzione di e-mail o l'uso tramite chiosco al momento del pagamento. Supporta campi personalizzati, report esportabili e notifiche e-mail per tenere informato il tuo team. Utilizza le risposte per identificare le aree di miglioramento e monitorare la soddisfazione degli ospiti nel tempo.

Fai clic su "Usa questo modello" per iniziare e iniziare a migliorare l'esperienza dei tuoi ospiti oggi stesso.

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