Template Customer Behavior Shopping Behavior Survey Template

Shopping Behavior Survey Template

Shopping Behavior Survey Template

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Questions
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Shopping Behavior Survey Template

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1. How old are you?
17 or under
18-20
21-29
30-39
40-49
50-59
60-64
65 or older
2. What is your highest level of education?
High school diploma or equivalent
Technical or vocational certificate
Associate degree
Some college coursework completed
Bachelor's degree
Master's degree
Doctorate
Professional degree
Other
3. What is your gender identity?
Male
Female
Transgender
Non-binary / gender non-conforming
Prefer not to say
Other
4. Which country do you live in?
5. What is your current employment status?
Full-time employment
Part-time employment
Self-employed
Unemployed
Other
6. What is your monthly income range?
Less than $5,000
$5,000–$9,999
$10,000–$19,999
$20,000 or more
7. What is your household size?
8. What is your household income?
Less than $20,000
$20,000–$34,999
$35,000–$49,999
$50,000–$74,999
$75,000–$99,999
$100,000 or more
9. How often do you shop?
Several times per week
Every week
Several times per month
Every month
10. Where do you learn about popular brands?[Checkboxes]
The Internet
TV advertisements
Magazines
Personal recommendations
Other
11. Where do you prefer to shop?
I prefer shopping online.
I prefer shopping in physical stores.
12. How much do you spend on shopping every month?
13. In general, why do you shop? Select all that apply.[Checkboxes]
To meet needs
I enjoy shopping
My spouse/partner enjoys shopping
Shopping helps me relax
14. How do you decide to buy a product?
15. How long does it usually take you to make a buying decision?
16. How far would you travel to buy a product if you were not purchasing it online?
17. In your household, who is responsible for deciding to purchase a product?
18. What motivates you most to shop?
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Template instructions
Shopping behavior survey template helps you understand consumers' purchasing habits and decision-making. Use this free template to map buying funnels, segment shoppers, and optimize product and marketing strategies.

This template includes demographic questions (age, gender, education, country, employment, income, household size) and shopping-specific items covering frequency, preferred channels, spending, motivations, decision process, and travel willingness. You can include rating scales, multiple-select items, and open-ended responses to capture nuance, while multiple-choice formats make it quick for respondents to complete.

Ideal for retailers, e-commerce teams, product managers, and market researchers, this survey can be used in-store, online, or as part of post-purchase follow-ups. Customize branding, integrate with Google Sheets, Airtable, Slack and more, segment responses by demographics, run A/B tests, and export clear reports to inform strategic decisions.

Click "Use This Template" to start customizing, share via link or embed on your site, and begin collecting valuable shopper insights for free today.

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1

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Click "Use This Template" to open it in SurveyMars. You can preview and test it without signing up.

2

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3

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Share by link, QR code, or embed it on your website. Responses appear in your dashboard as soon as they come in.

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