In-flight entertainment complaint form template helps airline staff collect passenger reports about onboard entertainment problems. Use this template to capture incidents like faulty screens, audio failures, poor content selection, and frozen systems for quicker resolution.

The form includes fields for full name, email address, flight number, date of flight, and seat number, ensuring agents can identify the traveler and the affected flight.

It also offers a structured 'Type of Issue' with options such as screen not working, audio not working, poor content selection, system freezing, and other, plus an open text area to describe issues. Passengers can opt to be contacted for updates. Responses can trigger automated notifications and integrate with CRM or support systems to ensure timely action.

This free template is ideal for in-flight customer service teams seeking to streamline complaint handling and improve entertainment offerings. Click "Use This Template" to customize and deploy it for your airline.