Template Training Franchise Onboarding Survey Template

Franchise Onboarding Survey Template

Create a survey from a ready-made template in 30 seconds. Choose a template, customize it, then share it and collect responses with ease.

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Franchise Onboarding Survey Template

This survey is designed to gather your feedback on our franchise onboarding experience. Your responses help us identify what we do well, understand what matters most to you, and pinpoint areas where we can improve.

How would you describe the transition from the sales phase to the opening phase?

Were the tasks assigned during the opening process clear and sufficient to explain what needed to be done?

Were there any additional items you wished you had purchased before your official opening?

How helpful was the training program for you?

Not helpful

Extremely helpful

How would you rate the flow and organization of the training?

Poor

Excellent

Were the instructors engaging during the training sessions?

Are you applying what you learned in training to your day-to-day operations?

Was there any topic or material you feel was missing from the training?

How useful was the in-person product training for you?

Not useful

Extremely useful

10.

Please share your thoughts on the in-person product training (for example: Were there products that needed more coverage? Would you have preferred a longer session? Was the trainer engaging?)

11.

Do you feel information was communicated clearly and effectively throughout the onboarding process?

12.

After your official opening, did you continue to feel supported by our team?

13.

What additional support or resources would help us assist you more effectively?

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Template instructions

Franchise onboarding survey template introduces a structured way for franchisors to collect feedback from new franchisees about their early experience joining the system, including transition, training, and support.

This free template contains focused items and mixed response types: Likert scales to rate training effectiveness, flow, and in-person product sessions; plus open-ended questions about task clarity, additional purchases, and missed topics. It supports integrations and mobile distribution so you can route responses to CRMs or analytics platforms for action.

Applicable across restaurants, salons, retail, and service franchises, the survey helps identify gaps in onboarding, capture practical suggestions, and assess whether franchisees apply training on the job and receive continuing support. Use feedback to revise training curriculum, extend product sessions, or adapt post-opening support plans based on franchisee needs.

Use this free template to customize questions, embed the form, and centralize responses for faster follow-up — click "Use This Template" to get started.