Template 고객 만족 호텔 평가 양식 템플릿

호텔 평가 양식 템플릿

호텔 평가 양식 템플릿

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Hotel Evaluation Form Template

This feedback form lets guests evaluate their stay and share their opinions about the hotel and services. It is suitable for hotels and other lodging providers such as motels or hostels. Guests can complete the form on a mobile device or at a kiosk before departure, giving you useful insight into their experience. The form is free to download, simple to use, and professionally designed. You can customize it to your needs, embed it on your website, or distribute it by email and receive responses directly to your inbox. Use this form to collect feedback and improve your hotel operations.
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1.
Date of Arrival
2.
Date of Departure
3.
Have you stayed with us previously?
Yes
No
4.
Please indicate which factors influenced your decision to stay with us[체크박스]
Location
Price
Reputation
Recommended by someone I know
Advertisements
Business reasons
Recreational facilities
I am a repeat guest
Other
5.
The check-in staff was polite.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
6.
Assistance with my luggage was available.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
7.
Room service was prompt.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
8.
The pool met my expectations.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
9.
The fitness center met my expectations.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
10.
I felt safe while at the hotel.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
11.
The room was clean.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
12.
The room furniture was in good condition.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
13.
The bed was comfortable.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
14.
The lighting in the room was adequate.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
15.
The room temperature was comfortable.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
16.
The television reception was good.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
17.
The room view met my expectations.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
18.
The room was quiet.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
19.
Housekeeping maintained the room well.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
20.
The restaurant was clean.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
21.
Food prices were reasonable.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
22.
I liked the menu selections.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
23.
The quality of the food was good.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
24.
Service quality was good.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
25.
The staff were polite.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
26.
Overall, how would you rate your stay?
27.
How likely are you to stay with us again?
Not at all
Very likely
28.
How likely is it that you will recommend us to others?
Not at all
Very likely
29.
Any additional comments?
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Template instructions
호텔 평가 양식 템플릿은 호텔이 숙박, 서비스 및 시설에 대한 고객 피드백을 수집하는 데 도움이 됩니다. 이 템플릿을 사용하여 체크인, 객실 청결도, 편의 시설, 식사, 안전 및 전반적인 만족도에 대한 평가를 수집합니다.

이 양식에는 체크인 및 체크아웃 날짜, 재방문 질문, 예약 영향, 직원 예의, 객실 상태, 침대 편안함, 온도, TV 수신, 수영장 및 피트니스 센터, 하우스키핑, 레스토랑 품질 및 서비스를 다루는 일련의 리커트 척도 항목이 포함됩니다. 또한 전체 숙박 및 재방문 가능성 등급, 추천 가능성, 추가 피드백을 위한 열린 댓글 필드도 포함되어 있습니다.

호텔, 모텔, 호스텔 및 숙박 관리자를 위해 설계된 무료 템플릿은 모바일에서 사용할 수 있고, 쉽게 사용자 정의할 수 있으며, 웹사이트에 삽입할 수 있으며, 결제 시 이메일 배포 또는 키오스크 사용에 적합합니다. 사용자 정의 필드, 내보내기 가능한 보고서 및 이메일 알림을 지원하여 팀에 정보를 제공합니다. 응답을 사용하여 개선 영역을 식별하고 시간 경과에 따른 고객 만족도를 추적합니다.

"이 템플릿 사용"을 클릭하여 지금 바로 시작하고 고객 경험을 개선해 보세요.

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