Template NPS قالب مسح NPS العلائقي

قالب مسح NPS العلائقي

Create a survey from a ready-made template in 30 seconds. Choose a template, customize it, then share it and collect responses with ease.

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Questions

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Relational NPS Survey Template

Hi there!
we’d love to hear about your experience with [company name]. Please take a moment to complete our quick survey - your feedback helps us improve our products and services. Thank you!

On a scale of 0-10, how likely are you to recommend [company's name] to a friend or colleague?

Not at all likely

Extremely likely

How satisfied are you with the level of customer service you received from [company's name]?

Very Unsatisfied

Very Satisfied

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How easy was it to find the information or product/service you were looking for on [company's name]'s website?

Very Difficult

Very Easy

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Did you experience any problems or issues while interacting with [company's name]?

Yes

If you experienced any problems or issues, how satisfied were you with the resolution?

Very Unsatisfied

Very Satisfied

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How often do you use [company's name]'s products or services?

Rarely

Occasionally

Frequently

Very frequently

How likely are you to continue using [company's name]'s products or services in the future?

Very Unlikely

Very Likely

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How likely are you to consider purchasing new products or services from [company's name] in the future?

Very Unlikely

Very Likely

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How would you rate the value for money of [company's name]'s products or services?

Poor value

Excellent value

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10.

How would you rate the overall quality of [company's name]'s products or services?

Very Poor

Very Good

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11.

Is there anything else you'd like to share about your experience with [company's name]?

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Template instructions

هل تريد تتبع المستوى العام لسعادة عميلك وولائه؟ بناء اتصالات طويلة الأمد مع العملاء بمساعدة استطلاعات NPS العلائقية. فيما يتعلق بتجربة العملاء الخاصة بك ، تقدم NPS العلائقية منظورا واسعا ، على عكس استطلاعات المعاملات التي تركز على تفاعلات معينة.

باستخدام قالب استطلاع NPS العلائقي المجاني من SurveyMars ، يمكنك استطلاع رأي عملائك بشكل منتظم لمراقبة اتجاهات الرضا ، وتحديد المجالات التي تحتاج إلى عمل ، وبناء علاقات أقوى.

يمكنك الحصول على تعليقات ثاقبة حول منتجاتك وعلامتك التجارية ورحلة العميل الشاملة باستخدام هذا القالب سهل الاستخدام. للحصول على رؤى سهلة ، قم بأتمتة عملية تسليم الاستطلاع وتخصيصها لتعكس علامتك التجارية.

انقر فوق "استخدام هذا القالب" لبدء تعزيز علاقات أكثر ديمومة مع عملائك.