Template رضا العملاء نموذج تقييم الفندق

نموذج تقييم الفندق

نموذج تقييم الفندق

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Hotel Evaluation Form Template

This feedback form lets guests evaluate their stay and share their opinions about the hotel and services. It is suitable for hotels and other lodging providers such as motels or hostels. Guests can complete the form on a mobile device or at a kiosk before departure, giving you useful insight into their experience. The form is free to download, simple to use, and professionally designed. You can customize it to your needs, embed it on your website, or distribute it by email and receive responses directly to your inbox. Use this form to collect feedback and improve your hotel operations.
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1.
Date of Arrival
2.
Date of Departure
3.
Have you stayed with us previously?
Yes
No
4.
Please indicate which factors influenced your decision to stay with us[مربعات الاختيار]
Location
Price
Reputation
Recommended by someone I know
Advertisements
Business reasons
Recreational facilities
I am a repeat guest
Other
5.
The check-in staff was polite.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
6.
Assistance with my luggage was available.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
7.
Room service was prompt.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
8.
The pool met my expectations.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
9.
The fitness center met my expectations.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
10.
I felt safe while at the hotel.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
11.
The room was clean.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
12.
The room furniture was in good condition.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
13.
The bed was comfortable.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
14.
The lighting in the room was adequate.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
15.
The room temperature was comfortable.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
16.
The television reception was good.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
17.
The room view met my expectations.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
18.
The room was quiet.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
19.
Housekeeping maintained the room well.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
20.
The restaurant was clean.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
21.
Food prices were reasonable.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
22.
I liked the menu selections.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
23.
The quality of the food was good.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
24.
Service quality was good.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
25.
The staff were polite.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
26.
Overall, how would you rate your stay?
27.
How likely are you to stay with us again?
Not at all
Very likely
28.
How likely is it that you will recommend us to others?
Not at all
Very likely
29.
Any additional comments?
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Template instructions
يساعد نموذج نموذج تقييم الفندق الفنادق على جمع ملاحظات الضيوف حول الإقامات والخدمات والمرافق. استخدم هذا القالب لجمع تقييمات حول تسجيل الوصول ونظافة الغرف ووسائل الراحة وتناول الطعام والسلامة والرضا العام.

يتضمن النموذج تواريخ تسجيل الوصول والمغادرة ، وسؤال تكرار الزيارة ، وتأثيرات الحجز ، وسلسلة من العناصر على نطاق ليكرت التي تغطي مجاملة الموظفين ، وحالة الغرفة ، وراحة السرير ، ودرجة الحرارة ، واستقبال التلفزيون ، والمسبح ومركز اللياقة البدنية ، والتدبير المنزلي ، وجودة المطعم ، والخدمة. كما يحتوي على تقييمات الإقامة الإجمالية واحتمالية الرجوع، واحتمالية التوصية، وحقل التعليقات المفتوحة للحصول على تعليقات إضافية.

تم تصميم القالب المجاني للفنادق والموتيلات وبيوت الشباب ومديري السكن ، وهو جاهز للجوال ، وقابل للتخصيص بسهولة ، وقابل للتضمين في مواقع الويب ، ومناسب لتوزيع البريد الإلكتروني أو استخدام الكشك عند الخروج. وهو يدعم الحقول المخصصة والتقارير القابلة للتصدير وإشعارات البريد الإلكتروني لإبقاء فريقك على اطلاع. استخدم الردود لتحديد مجالات التحسين وتتبع رضا الضيوف بمرور الوقت.

انقر فوق "استخدام هذا القالب" للبدء والبدء في تحسين تجربة الضيف اليوم.

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