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AURA Restaurant & Cafe Customer Feedback Survey

Thank you for dining at AURA Restaurant & Cafe. We value your feedback to help us improve our food, service and overall guest experience. All responses are confidential and will only be used for service improvement purposes. Please answer the following questions based on your recent visit.
1. Your email address
We may use this to follow up on your feedback if needed, or enter you into our monthly customer appreciation draw
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2. Overall satisfaction with your recent dining experience at AURA
Very Dissatisfied
Very Satisfied
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3. Please rate your satisfaction with AURA on each of the following dimensions
Very DissatisfiedDissatisfiedNeutralSatisfiedVery Satisfied
Food quality and taste
Food quality and taste
Service quality and attentiveness
Service quality and attentiveness
Cleanliness of dining areas and facilities
Cleanliness of dining areas and facilities
Overall restaurant atmosphere and ambience
Overall restaurant atmosphere and ambience
Value for money
Value for money
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4. Which parts of your experience did you enjoy the most? (Select all that apply)[Choose at least 1 item]
Food and beverage taste and quality
Fast service and short wait times
Friendly and attentive staff
Cleanliness of the space
Comfortable and inviting atmosphere
Wide variety of menu options
Reasonable pricing and good value
Convenient location
High quality coffee and drinks
5. Which areas do you think AURA could improve? (Select all that apply)[Checkboxes]
Food and beverage taste/quality
Wait time for seating
Wait time for food orders
Staff attentiveness and friendliness
Cleanliness of dining areas
Menu variety and options
Pricing and value for money
Parking availability
Ambience and atmosphere
Portion size
Payment processing speed
6. Do you have any additional comments, suggestions or feedback for AURA?
Please share any other thoughts you would like us to know
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