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Mining Equipment, Maintenance & Procurement Survey

This survey explores mining equipment use, maintenance challenges, spare-parts procurement and engineering support needs. Completion takes approximately 3–5 minutes. Please answer based on your professional experience. Responses are intended to inform industry research and solution development.
Section A — Respondent Profile
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1. Which mining company or organization do you currently work for?
Optional. You may leave this blank if you prefer not to identify your organization.
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2. Which category best describes your current role?
Mechanical or Maintenance Engineer
Maintenance Manager or Engineering Superintendent
Reliability or Asset Management Engineer
Plant Manager or Mine Superintendent
Procurement or Supply Chain
Other technical or operational role
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3. Which mining or mineral-processing environment best represents your work?
Open-pit mining
Underground mining
Mineral processing plant
Smelting or refining
Mining contractor or equipment maintenance provider
Mining supply or procurement
Other
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4. Which equipment categories are used in the mining operation where you work?[Checkboxes]
Haul trucks and heavy mobile equipment
Load–haul–dump (LHD) machines
Excavators and drilling equipment
Conveyors and material-handling systems
Crushers, screens and mills
Slurry and process pumps
Compressors, motors and gearboxes
Hydraulic systems
Electrical equipment and transformers
Other
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5. Which main equipment brands are used at your mine or plant?
Optional. List brands if known, and you may include the equipment type alongside each brand. For example: Komatsu — haul trucks; Sandvik — underground mining equipment; Metso — crushers. Leave blank if you do not know the brands.
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6. Which province or region best represents your main work location?
Copperbelt Province
North-Western Province
Central Province
Lusaka Province
Other province in Zambia
Outside Zambia
Section B — Equipment and Maintenance Challenges
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7. Which factors most frequently contribute to equipment downtime in your area?[Checkboxes]
Delayed availability of spare parts
Recurring component failures
Wear and tear
Difficulty diagnosing faults
Long repair or refurbishment times
Limited specialist technicians
Incorrect or incompatible replacement parts
Operating conditions or contamination
Other
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8. Which component groups present the greatest maintenance challenges?[Checkboxes]
Bearings and rotating components
Hydraulic pumps, cylinders and valves
Gearboxes, shafts and drivetrain components
Pumps, impellers and mechanical seals
Conveyor belts, idlers and pulleys
Crusher and mill wear parts
Engines and cooling systems
Structural and fabricated components
Electrical motors and controls
Other
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9. What factors do you believe commonly contribute to recurring component failures?[Checkboxes]
Incorrect component selection or specification
Inadequate lubrication
Dust, moisture or other contamination
Misalignment or improper installation
Overloading or harsh operating conditions
Material quality or premature wear
Maintenance or inspection gaps
Unresolved underlying failure causes
Other
Not sure
Section C — Procurement and Engineering Solutions
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10. What are the biggest challenges when sourcing critical spare parts?[Checkboxes]
Long OEM delivery lead times
Parts unavailable locally
High total landed cost
Difficulty identifying the correct part
Concerns about authenticity or traceability
Import and logistics delays
Limited technical documentation or certification
Other
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11. Which engineering or procurement services would be most valuable to your organization?[Choose at most 3 items]
Failure investigation and root-cause analysis
Component inspection and condition assessment
Mechanical component design or redesign
Maintenance and reliability improvements
Genuine OEM spare-parts sourcing
Alternative-component technical evaluation
Repair and refurbishment coordination
Technical specification and documentation review
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12. Which equipment, component or engineering problem should be prioritize for R&D?

Optional. Briefly describe the problem, the equipment involved and the improvement you would like to see.
Section D — Follow-up
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13. Would you be willing to participate in a brief follow-up discussion about general industry challenges?
Yes
Possibly
No
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14. If you selected Yes or Possibly, you may provide a professional email address or phone number for follow-up.
Optional. Please do not include personal information you do not wish to share.
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