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Guest Feedback Survey: DonutNV West Valley
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How often do you visit this food truck?
First time
Occasionally
Regularly
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What day(s) of the week do you prefer this truck come?
[Checkboxes]
Trucks set their own schedules and many have other full-time jobs, but they’d love to know your preferred times so they can fit them into their schedule when possible. Please check all that apply:
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
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What time of day do you prefer this truck come?
Trucks set their own schedules and many have other full-time jobs, but they’d love to know your preferred times so they can fit them into their schedule when possible.
AM (6am - 1pm)
PM (2pm -9pm)
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How did you know this vendor was going to be at the park when you visited?
I checked the food truck schedule
Instagram/Facebook story reminder
Vendor's social media posts
Word of mouth
Just saw the vendor
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How did you place your order?
Walk-up ordering at the truck
Pre-order online via website/app
Pre-order by phone/text
Ordered for delivery by their delivery method
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Was the wait time reasonable?
Yes
No
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Service and Experience
How would you rate the service?
Poor
Fair
Good
Great
Excellent
Friendliness
Friendliness
Speed
Speed
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Food and Menu
How would you rate the following?
Poor
Fair
Good
Great
Excellent
Overall Taste
Overall Taste
Portion Size
Portion Size
Presentation
Presentation
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How would you describe the variety of menu options?
Excellent - lots to choose from
Good - enough variety
Fair - could use more options
Poor - too limited or too overwhelming
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Pricing
How would you rate the pricing?
Too expensive
Somewhat expensive
Fair / average
Pretty good value
Excellent value
Pricing
Pricing
What did you enjoy the most? (choose all that apply)
[Checkboxes]
Food quality (taste, freshness, consistency)
Portion size (generous portions or just right)
Packaging (presentation, sturdiness, ease of eating)
Menu variety (lots to choose from)
Availability (items I wanted were available)
Ability to pre-order
Delivery service
Speed of service (waiting time, order efficiency)
Friendliness of staff (customer service, attitude)
Pricing (value for money)
Being on time (arriving/departing as scheduled)
Cleanliness (truck appearance, packaging, utensils)
Improvement Areas (choose all that apply)
[Checkboxes]
Food quality (taste, freshness, consistency)
Portion size (too small / too large)
Packaging (presentation, sturdiness, ease of eating)
Menu variety (need more options or dietary choices)
Availability (items sold out too quickly)
Ability to pre-order
Delivery service
Speed of service (waiting time, order efficiency)
Friendliness of staff (customer service, attitude)
Pricing (value for money)
Being on time (arriving/departing as scheduled)
Cleanliness (truck appearance, packaging, utensils)
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How likely are you to visit this vendor again?
Not at All Likely
Extremely Likely
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How would you rate your overall experience for this visit?
Poor
Excellent
Evaluation object score
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