By participating in this research, you acknowledge and consent to the collection, processing, and use of your information for research purposes in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.

The information collected will be used solely for the purposes of understanding customer needs, preferences, and experiences, and for improving products, services, and related offerings. This may include analysis, reporting, and aggregation of insights derived from your responses.

Your participation is voluntary, and you may choose not to answer any question or withdraw from the research at any time without penalty. Where personal information is collected, it will be handled responsibly, stored securely, and only accessed by authorised personnel involved in the research process.

We will not sell your personal information. Your data will not be shared with third parties unless required by law or with trusted service providers who assist in conducting this research, and only under strict confidentiality and data protection agreements.

Where possible, information will be anonymised so that individual participants cannot be identified in any reports or findings.

By continuing with this survey/interview, you confirm that you understand and consent to the use of your information as described above.