Product Experience Feedback Form Template

1. Basic User Information

Full Name
Full Name
Contact Email
Contact Email
*
2. User Usage Frequency
Use every day
Use 3-5 times per week
Use 1-2 times per week
Use occasionally
First-time trial user
*
3. Overall Product Satisfaction
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
*
4. Your favorite part of this product
Simple & friendly operation interface
Complete practical functions
Affordable pricing
Good appearance & design
Fast customer service response
No favorite features
*
5. Main problems encountered during use [Checkboxes]
Complicated operation steps
Missing needed functions
System lag or unstable performance
Confusing page layout
Poor after-sales support
No usage problems at all
*
6. Does this product meet your daily usage needs?
Fully meet all personal needs
Basically meet most daily needs
Partially cannot meet core needs
Cannot match my usage demands
*
7. Will you recommend this product to friends or family?
Definitely recommend
Probably recommend
Not sure
Probably not recommend
Definitely not recommend
*
8. Your willingness to continue using this product
Keep using long-term
Use until updated version released
Consider switching to similar products
Stop using soon
*
9.Most expected product optimization direction [Checkboxes]
Simplify operation process
Add new practical functions
Fix system bugs & improve stability
Adjust product price or membership policy
Upgrade customer service quality
*
10. Channel you first knew about this product
Social media recommendation
Friend/family recommendation
Online advertisement
Offline promotion activity
App store recommendation
11. Detailed Experience Feedback & Suggestions
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